Just after reading a fascinating post on Mobile Mahaal, an innovative experiment making radio more interactive in Afghanistan, I read another by Kim Andrew Elliott on proposed Voice of America (VOA) budget cuts and programs "under other names." Kim wrote: "Congress should not spend money on an international news service that the private sector can accomplish at no cost to the taxpayers." Kim's comment was in reaction to a post on the Mountain Runner blog by David … [Read more...]
Archives for 2012
Web 2.0 Suicide, Not Armageddon, Komen’s Problem
February 11, 2012 by
Breast cancer is personal for me. My own grandmother survived breast cancer. Three of my coworkers had breast cancer and one died, leaving two young children. Another friend of mine also survived breast cancer. For that reason, when I received a direct message from Beth Kanter on Twitter asking me to post tweets with #takebackthepink and #supercure during the SuperBowl I did. I supported Beth's efforts to make women's health care accessible to everyone. Every … [Read more...]
Conversation, not Context or Content, is King
February 10, 2012 by
What do you think you would need most to harness the Internet to transform Facebook’s privacy policy in Europe? Great storytelling (a.k.a. content)? Opinion leaders or household names driving traffic to your killer web presence and its top-notch user experience (a.k.a. context)? Or an easy way for people to act to support your efforts and spread the word to their friends? (a.k.a. conversation)? Tough one! What turned out to be the answer for Max Schrems, a … [Read more...]
Video Clip of the Month: Concentrate on Relationships
February 1, 2012 by
Groundswell is so far the best book on social media I've ever read. Written by Charlene Li and Josh Bernoff (and recently updated), the book is a must read for anyone who pieces together coherant communications strategies. My favorite quote — "concentrate on the relationships, not the technologies" — supports the book's four steps for social media planning: (1) people, (2) objectives, (3) strategy, and (4) technology. It also sets the stage for a brilliant … [Read more...]
Understanding Values from Around the World
January 29, 2012 by
Today, every organization is a global brand. Thanks to Web 2.0, people from around the world can access your content, discover and interact with other members of your online communities, and add their own voice to the conversation. This is exciting but also a little unnerving. How do you relate to people from another culture? What do you say, or not say, to start a conversation off right? Are there cultural taboos you need to be aware of? Fortunately, a … [Read more...]
An Influencer Is an Influencer Is an Influencer?
January 16, 2012 by
"Rose is a rose is a rose is a rose," is a Gertrude Stein quote we've all heard reminding us things are what they are no matter what you call them. In the communications world, however, the term "influencer" doesn't necessarily mean the same thing. One communications practitioner may define and apply the influencer concept in a way worlds apart from a second practitioner, though both are trying to harness influencers to change ideas, motivate new … [Read more...]
HOW TO: Unleash the ‘Crowd’ to Create Change
January 12, 2012 by
A Communications 301 rule of thumb is "information alone doesn't change behavior." You might have brilliant left-brained arguments about why people should do something, but if you don't touch them emotionally, they won't be swayed. O.K., maybe they'll give you a thumbs up, but they won't act. Raising awareness is only effective in changing behavior when you have the time and resources to reach the saturation point of "everybody knows that everybody knows that … [Read more...]
Video Clip of the Month: Leading Online Communities
January 1, 2012 by
How can you turn a leaderless communications swarm into a collaborative online community that achieves results? That's the zillion dollar question for 2012. As my runner up for January 2012 video clip of the month below shows (and anybody who has been following the news knows), self-directed communications swarms fueled many of the top news events of 2011. While my runner up for video clip of the month above is inspiring, especially on the New Year, my main … [Read more...]
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